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"Care workers are leaving in their droves – burnt out from the pandemic, exhausted from covering under-staffed shifts and fed up with low wages," she said. Unison general secretary Christina McAnea said a pay rise announced by the Government would bring some "early festive cheer" to care workers and persuade many on the verge of quitting to stay. One in five (20%) said their workplace is managing despite the shortages, while a mere 1% said their workplace is fine and is experiencing no serious staffing shortages. Some 47%, meanwhile, agreed with the statement that shortages are having a negative impact on care, and 31% agreed staffing levels are also dangerously low and getting worse. "I’ve had to leave residents in tears because I had to care for someone else who also needed me," she said.Īlmost all respondents (97%) said their employer is experiencing staffing shortages, with burnout, overwork and low pay among the main reasons cited. Suzanne, a 40-year old residential care worker, described staff levels as "dangerously low" at times, with care "well below acceptable standards". People are being left in wet, dirty beds."
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"Residents are being neglected, not having baths, meals are late, and staff are exhausted."Īnother added: "The level of care is declining as there aren’t enough carers to do the job. One respondent said: "The dying aren’t dying with dignity because there’s not enough staff to sit with people in their final hours. They described care as "depressingly rushed" and said its quality is declining, with "unsafe" staffing levels on both day and night shifts. Respondents told of how people are not getting regular washes, some are not getting dressed until the afternoon, whilst others are being put to bed early so staff can attend to other residents. The union found that almost a third (31%) of care workers said that staffing levels are dangerously low, getting worse and negatively affecting care quality, leaving carers feeling "exhausted, angry and upset".Īround two thirds (67%), meanwhile, are considering leaving the sector, which Unison described as "disastrous, but inevitable" consequence of years of low wages and morale, and underfunding.Īs part of the research, Unison surveyed 1,637 employees in England, Wales and Northern Ireland who work in care homes, or help people at home or in supported living. People in residential care are therefore being denied a dignified end to their lives as there are not enough staff to sit with them during their final hours, according to the survey. Care home residents are dying alone and their everyday needs are being "neglected" due to staffing levels being at such a "dangerously low" level, according to new research by Unison.